Tabern

Sign in & recovery

Sign in to Tabern, verify your email, and get back in if you forget your password or can't sign in.

Video walkthrough coming soonThe written steps below cover everything in the meantime.

Sign in

  1. On the Tabern homepage, click Log In in the top navigation.

  2. Enter your Email address and Password, then click Sign in.

  3. You land on Account Settings. Under My Websites, click Manage on a website to open its dashboard.

Owners sign in with email and password only. The Continue with Google and Continue with Apple buttons on a venue's Rewards page are for guests signing in to their rewards card, not for your owner account.

Verify your email

After signup, Tabern emails you a verification link. Click it to confirm your address. You don't need to verify to sign in or build your site. Until you do, your dashboard shows a reminder banner. One thing does wait for it: if someone transfers a Tabern card to you, it only reaches your account once your email is verified.

If the email hasn't arrived:

  • Check your spam folder.
  • Make sure you're looking in the inbox you signed up with.
  • Click Resend email on the dashboard banner. You can resend once a minute.

Verification links expire after 24 hours. If yours has expired, sign in and use Resend email to get a fresh one.

Forgot your password

  1. On the sign-in page, click Forgot password?

  2. Enter your account email and click Send reset link.

  3. Open the reset link in the email you receive. Links expire after 24 hours.

  4. Enter a New password (at least 8 characters), confirm it, and click Reset password.

  5. Sign in with your new password.

For privacy, Tabern always says a link was sent, even if no account uses that email. Resetting your password also verifies your email address.

Bought a device but never set a password

Device checkout normally creates your account with the password you entered. If that step didn't finish (for example, you closed the tab after paying), use Forgot password? with the email from your order. Tabern sets up your account and emails you a link to choose a password.

Trouble signing in?

  • “Invalid email or password.” Check for typos, then use Forgot password? rather than guessing.
  • “Too many sign-in attempts. Wait a few minutes and try again.” Tabern limits how many sign-ins can come from one connection in a short time. Wait a few minutes, then try again.
  • “This account is suspended.” The Tabern team has paused your account. Email support@tabern.app if you think this is a mistake.
  • No account under that email. You may have signed up with a different address. Look for the verification email or your device order receipt.
  • Signed in but can't find your website. Open Account Settings; your websites are listed under My Websites.